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What's new?
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Risk Management Solutions to Worst-Case Scenarios
Cisco's Workplace Resources Department tackles some unusual and extreme cases of company emergencies through the implementation of clear communications, backup and redundancy systems, and real-time response protocols.
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Cisco's Business Resiliency Organization
Learn how Cisco approaches continuity of operations at the enterprise level to protect customer and shareholder interests. Business resiliency expert, Gino Zucca, discusses Cisco's crisis- preparedness strategy.
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Creating a Collaborative Team
"Radical Collaboration" co-author, Jim Tamm, shows you how to keep defensiveness from ruining an alliance.
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Triple Bottom Line Author Speaks Out
Andrew Savitz, the author of "The Triple Bottom Line: How Today's Best-Run Companies Are Achieving Economic, Social and Environmental Success," outlines his action-oriented guide to business sustainability.
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Exports Help You Profit from the Downturn
The silver lining in the economic downturn is that your products may now be well priced for export. Discover the best practices for becoming a first-time exporter, from the author of "Building an Import/Export Business."
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Exporting Tips for Internet Retailers
Tap into international markets by taking a few simple steps to maximize the effectiveness of your web site. Author Mark Henricks outlines the basics of exporting from your internal retail site.
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Debunking the Myths of Entrepreneurship
Myth says entrepreneurs are workaholics facing big risk. Mark Henricks, author of "Not Just a Living: The Complete Guide to Creating a Business That Gives You a Life", outlines the reality of the "lifestyle entrepreneur."
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The Art, Science, and Discipline of Delegation
Small business guru Jim Blasingame outlines the components of effective discipline, the need to build trust, the ways that delegation has changed in a distributed world.
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How to Manage Sensitive Employee Data
You have a legal responsibility to keep certain employee data sequestered. Doug Dexter, partner at the law firm of Farella, Braun and Martel, provides pointers for managing that data and discusses the risk if you don't.
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Tap into Overseas Markets
Discover the opportunities and challenges of exporting your products overseas. Susan Corrales-Diaz, member of the National Small Business Association Exporters Council, discusses best practices and a few warning signals.
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Makes Sales on Customer Service Calls
Customer service representatives can do more than solve problems; they can help you earn money. The president of the Customer Care Institute talks about cross-selling and up-selling on incoming customer service calls.
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Cut Your Energy Costs and Your Carbon
Discover how changing the settings on your computers, the types of monitors in your office, and the daily power usage of your servers can help cut your energy bill. Cisco's "Mr. Green," Rob Aldrich, talks with BizWise.
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Discover Advocates for U.S. Small Business
The National Small Business Association (NSBA) is the oldest advocacy organization in the United States for small business. President Todd McCracken talks about the benefits NSBA offers and issues that it tracks.
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Make Your Website More Than an Online Brochure
Your small-business website can be much more than an online brochure. Discover ways to extend the visibility and interactivity of your site, and find out how private folders and collaboration spaces enhance efficiency.
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Attract Great Employees with Great Benefits
Salary is not the only form of compensation, especially when employee health plans are becoming more affordable. Even small businesses can attract superior talent by offering telecommuting and flex time.
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Take the NSBA Energy Star Challenge
Discover 0 percent financing options and do-now tactics to reduce energy consumption and boost your bottom line. The National Small Business Association outlines its Energy Star Challenge.
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Tips for Winning Federal Contracts
Get a piece of the federal pie by learning how to win contracts in the US$400 billion federal procurement system. Major Clark with the SBA Office of Advocacy gives practical tips for success.
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SCORE - Stop Underpricing Your Product
SCORE advisor Bob Goedjen reveals the traps that have you, and 95% of all the entrepreneurs he meets, underpricing their products. Watch BizWiseTV to learn how to make sure your price is always right.
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SCORE - Business Strategies in a Down Economy
You can prosper in a bad economy by taking a good look at your cash flow, your opportunities, and your alliances. Discover techniques for surviving and thriving when BizWiseTV talks with SCORE advisor Mark Levi.
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SCORE - Tech Transfers Give You R&D Clout
Access US$40 billion worth of research and development breakthroughs by contracting for a technology transfer with an American university.
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SCORE - The Do's and Don'ts of Watching Your Cash
SCORE advisor Mike Stozza outlines the right way to assess cash flow and debt, what cash to hoard and what to spend. In an economic downturn, your cash standing is essential: discover how protect it, on BizWise.
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The Collaboration Imperative (Video Podcast)
Where does the real opportunity for collaboration technologies lie for your business? David Knight from Webex brings us his experience in making it all work as promised.
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Learning 2.0
Training budgets are often the first to items to get sacrificed when budgets are being challenged. Faith Legendre, former VP of Training for 1-800 Flowers and David Goad from Webex share strategies and success tips for bucking this trend.
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Five Questions Every Company Should Be Asking
There is no better time than now to make the changes you may not know you need to make. These five key questions will you figure out what those changes are.
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Store Operations Analytics (Video Podcast)
Retail chains face the daunting task of supervising operations across hundreds or thousands of stores. Trying to improve something like customer service, that you know is important but that you cannot measure is a difficult thing. Scopix Solutions maintained a packed booth at the National Retail Federation show as they were showing retailers innovation that measured the previously unmeasurable. Cisco Account Manager Joe Sagrati has has brought this innovation to his customers - he explained the technology to us.
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